Canva templates are pre-designed layouts that are created using the Canva platform. Photo mockups are templates that provide a scene or environment where you can insert your own images, and they are customized using the software Photoshop.
Yes, our Canva templates are compatible with both Canva Free and Canva Pro accounts.
After purchase, you will find on the post-checkout page and via email a PDF file that contains the template link to access the Canva template or for Photoshop Mockups, a downloadable PSD file that you can open and edit in Photoshop.
For Canva templates, a PDF file with the template link will be sent after the purchase. That link will direct you to Canva in which you can download the template in various file formats. For the Photo Mockups, you will receive a photoshop file (psd) and can download the mockup in various file formats within the software.
While we primarily sell our templates and photo mockups as collections, there may be instances when we offer a hand-picked selection of photo mockup images for individual purchase. However, please note that we do not accept custom requests.
If you haven’t received an email with the download link, please first check your spam or junk mail folder. If it is still missing, kindly email us with your order number at [email protected]
You should receive a download link in your email within five minutes of placing your order.
Given the nature of our digital templates, we do not offer returns, exchanges, or cancellations.
Images used in our product listings are either royalty-free and can be found on Canva, unsplash.com, and pexel.com or material displayed for show only.
We accept payments from major credit card companies such as Visa, Mastercard, and American Express.
Typically, we do not provide support during weekends, except for urgent cases. If you have an urgent matter, please mark your email to [email protected] as “Urgent,” and we will strive to get back to you as soon as possible.
Yes! We are able to alter existing templates or create customized templates to fit your brand identity. Please read more about our service here: Template Customization
Contact us here and we will be happy to help!
